FAQS

Frequently Asked Questions

• What is Plus Vacation Homes?

  Plus Vacation Homes is a vacation rental property management company that provides high-quality vacation rental homes for travelers to enjoy. We offer a wide selection of rental properties in popular vacation destinations across Greater Orlando.

• What sets Plus Vacation Homes apart from other vacation rental companies?

  At Plus Vacation Homes, we pride ourselves on providing top-notch vacation rental properties and exceptional customer service. Onsite maintenance 7 days a week with professional cleaning crew with commercial laundry service.Our use of OwnerRez, a powerful vacation rental management software, sets us apart from other vacation rental companies. OwnerRez allows us to streamline our booking process, manage reservations, and collect and display guest reviews all in one place. With OwnerRez, we can offer our guests a seamless and hassle-free booking experience, ensuring that their vacation is stress-free and enjoyable from start to finish.

• Is Plus Vacation Homes a reliable vacation rental company?

  Yes, we are a trusted and reliable vacation rental company with many satisfied customers. We are committed to providing transparent and honest communication with our guests and property owners, and we take pride in offering high-quality rental properties and exceptional customer service.

• Is it safe to book a vacation rental property through Plus Vacation Homes?

  Yes, we take the safety and security of our guests very seriously. We use secure payment processing methods to protect our guests’ financial information. The booking page has been secured by a 2048-bit TLS certificate, and all data is securely transmitted to our credit card processor. Please visit the OwnerRez encryption page for more information. The OwnerRez booking system will not sell or share your personal information to anyone.

• How do I book a vacation rental on Plus Vacation Homes?

  Booking a vacation rental property through Plus Vacation Homes is easy! Simply search for properties on our website, select the dates of your stay, and make a reservation. You can also contact our customer service team for assistance with booking or for any questions you may have.

• What types of vacation rental properties does Plus Vacation Homes offer?

  Plus Vacation Homes offers a wide variety of vacation rental properties in close proximity to the theme parks . Our properties range in size from 4 bedrooms to 8 bedrooms.

• Can I book a Plus Vacation Homes property for a special event or celebration?

  Yes, many of our rental properties are perfect for special events or celebrations such as weddings, family reunions, or corporate retreats. Contact our customer service team for assistance with booking a property for your special event.

• Can I book a Plus Vacation Homes property for a long-term stay?

  Yes, our properties offer discounted rates for longer stays. Contact our customer service team to inquire about availability and pricing for long-term stays.

• Are there any fees associated with booking a vacation rental on Plus Vacation Homes?

  Yes, guests can view the details of fees and charges associated with booking a vacation rental property on Plus Vacation Homes during the booking process. Each property listing provides a breakdown of all fees and charges that apply to the booking, including cleaning fees, pet fees, and any applicable taxes. Guests can review and agree to these fees before finalizing their booking.

• How do I pay for my vacation rental?

  Plus Vacation Homes accepts credit card payment methods, including MasterCard, Visa, American Express, Discover, JCB and Diners Club.

• Who will I be charged by?

  If you pay by credit card, regular payments and security deposits for your booking will be displayed on your credit card statement as Plus Vacation Homes. Payments for any Travel Insurance products will be displayed as INSURESTAYS on your credit card statement.

• What is the cancellation policy for vacation rentals booked through Plus Vacation Homes?

  If a guest cancels their reservation at least 14 days prior to arrival, they will receive a full refund. No refunds will be issued for cancellations made within 14 days of arrival. Additionally, we offer travel insurance options to protect our guests in the event of unexpected cancellations or travel interruptions.

• Does Plus Vacation Homes offer any discounts or promotions?

  Yes, we offer a variety of discounts and promotions throughout the year. Check our website regularly or contact our customer service team to stay up-to-date on our latest deals and promotions.

• What if I have a problem with my vacation rental?

  If you have a problem with your vacation rental, please contact Plus Vacation Homes customer support as soon as possible. We will work with you and the property owner or manager to resolve the issue.

• Are Plus Vacation Homes properties fully equipped with amenities?

  Yes, all of our vacation rental properties are fully equipped with modern amenities, including fully equipped kitchens, high-speed internet, and cable or streaming TV. Additionally, many of our properties offer additional amenities such as private pools, hot tubs, game roms ,and outdoor spaces.

• Can I list my vacation rental on Plus Vacation Homes?

  Yes, if you own a vacation rental property, you can list it on Plus Vacation Homes. Contact us for more information on our property management services.

• Does Plus Vacation Homes offer property management services for vacation rental owners?

  Yes, we offer comprehensive property management services for vacation rental owners. Our services include property marketing, guest communication, maintenance and cleaning, and financial management. Contact us for more information on our property management services.