Welcome to Plus Vacation Homes!
In 2020, we started managing vacation rental properties in the Greater Orlando area with our own 10 units. Our team at Plus Vacation Homes is dedicated to providing exceptional customer service and ensuring that all of your needs are met. We are proud to have achieved the premier host badge on VRBO, super host badge on AirBnb, and preferred partner badge on booking.com. Our company is also a member of VRMA, demonstrating our commitment to industry standards and providing our guests with the best possible experience. From our powerful marketing strategy to our full-service property care, we help owners make the most out of their property investment. For guests, our primary focus is to deliver unparalleled customer service that they crave to come back again. We allow our guests to enjoy their perfect Orlando vacation by providing the luxuries of a resort with all the comforts of home. By providing an excellent experience for guests, we secure 5-star guest reviews that our owners love.
You want to work with us…
Customer Service Specialist (Orlando, FL) The Customer Service Specialist will direct all customer service operations for the Company to improve both the customer and consumer experience; oversee collaboration between the departments to solve customer complaints. The Customer Service Specialist will develop and implement methods to record, assess, and analyze customer and consumer feedback; will review and direct the guest/host complaints to its related department; will create customer satisfaction data to increase it; oversee the daily workflow of the Company; provide constructive and timely performance evaluations; will be in charge of assigning required training and assisting new hires in settling into their new positions. 24 months of experience in customer relations is required. Send your resume to Omer Akdeniz, Manager, 2151 Consulate Dr., #13, Orlando, FL 32837.
